Intelligent Consultancy & Innovation Company.

Designing Systems That Work

SHIVRA helps businesses in the hospitality, food & beverage, and wellness industries build successful, future-ready operations.

We work with owners, developers, and investors to design, launch, and grow concepts that are both operationally sound and sustainability-driven.

Our services include pre-opening planning, concept development, menu design, team training, digitization, and sustainability integration. We also provide ongoing support through mystery shopper audits, health and safety assessments, and operational and supply chain reviews—ensuring standards stay high and your business continues to evolve.

Our Experience

50+ years of trusted expertise. One shared vision.

At SHIVRA, we bring over five decades of combined experience in hospitality and food & beverage—spanning the U.A.E., India, and Canada.

Our leadership blends extensive operational experience with digitals systems expertise. From large-scale kitchen operations and pre-opening teams to loyalty ecosystems, sustainable menu strategy, and guest experience design—we’ve built, led, and transformed hospitality businesses from the ground up.

We’ve worked with luxury hotels, fine dining concepts, quick-service restaurants, cafés, cloud kitchens, and more—supporting owners, developers, and investors in bringing structure, efficiency, and sustainable growth across their operations.

Whether launching a new concept or strengthening an existing one, SHIVRA helps you build with confidence, clarity, and intention.

The Dynamic Duo Behind SHIVRA

Dynamic Duo of SHIVRA

Monal Malhotra brings four decades of hands-on leadership across five-star hotels and kitchens, pre-opening strategies, and food safety systems in India and the U.A.E. His legacy in culinary operations, team development, and quality standards forms the backbone of SHIVRA’s operational excellence.

Sorav Malhotra brings over a decade of experience across hospitality, wellness, and digital innovation. He has led loyalty transformations, implemented CRM systems, and designed scalable guest experiences for purpose-driven ventures. His strength lies in aligning digital tools with strategy—building systems that are clear, connected, and built to grow.

Together, they offer a rare synergy—proven leadership grounded in extensive operational experience, paired with forward-thinking strategy and modern intelligence. Their combined expertise allows SHIVRA to deliver solutions that are structured, scalable, and rooted in sustainable growth.

Our Services

Hospitality | F&B | Community | Sustainability

Through our advisory arm, SHIVRA Dynamics, we offer consulting and operational services across hospitality, wellness, and food & beverage. From early-stage concept development to systems optimization, we help businesses structure, launch, and evolve with clarity, intention, and performance in mind.

Our work spans guest journey design, team training, menu development, and digital integration—backed by audits, diagnostics, and sustainability frameworks that strengthen both operations and customer experience.

Our Core Services Include:

Launch Planning & Operational Excellence

We offer pre-opening services including concept planning, system setup, kitchen design, vendor sourcing, compliance, and go-live execution—and provide ongoing support through mystery shopper audits, health and safety assessments, and operational and supply chain reviews.

Menu & Supply Chain Strategy

We develop menus that are culinary, health-driven, and experience-led—while also advancing sourcing strategies through seasonal planning, local partnerships, and circular food system design for sustainable growth.

Digitization & Systems Integration

We streamline backend operations through CRM and loyalty workflows, guest communication tools, booking systems, and payment gateways—while also building digital dashboards and onboarding frameworks that support team efficiency and guest experience.

Procurement & Vendor Evaluation

We optimize procurement by conducting supplier audits, pricing reviews, and quality benchmarks—ensuring clean, compliant vendor systems that streamline operations and boost reliability.

Excellence by Design. Growth by Experience.

At SHIVRA, we don’t just consult—we co-build. Our approach is rooted in real-world operational expertise, paired with strategic systems thinking.

Every engagement is tailored, intentional, and built to scale.

We work closely with owners, operators, and investors to understand your vision and translate it into actionable, high-performing systems—delivering outcomes that are structured, sustainable, and distinctly yours.

1

Experience

We’ve led teams, kitchens, and guest journeys firsthand.

2

Systems

From guest flows to CRM pipelines, we design connected operations

3

Scalability

Our work sets the foundation for both consistent wins and long-term growth.

Ready to build with SHIVRA?

Whether you’re launching a new concept or strengthening an existing operation, we bring structure, clarity, and expert systems to help you grow with confidence.

Ready to build with SHIVRA?

Whether you’re launching a new concept or strengthening an existing operation, we bring structure, clarity, and expert systems to help you grow with confidence.

Reach out via email at connect@theshivra.com or schedule a call—let’s explore how we can build something meaningful, together.

The SHIVRA Series

Energy | Intelligence | Creation

The SHIVRA Series is our flagship thought leadership collection, examining the ideas, systems, and frameworks shaping the future of sustainable business. It explores real-world innovation across clean energy, hospitality evolution, cultural intelligence, and operational excellence—grounded in experience and designed for application.

Through long-form articles, conversations, and select multimedia features, the Series highlights pioneering leaders, practical models, and strategic breakthroughs that help businesses think systemically, act intentionally, and perform better.

Included within the Series is Chronicles of a Chef, a narrative-led exploration by Monal Malhotra that honors the people, practices, and philosophies that define hospitality at its best. From culinary discipline to service culture and design thinking, this segment brings perspective rooted in heritage and operational insight.

At its core, the SHIVRA Series bridges knowledge with action—giving leaders and teams the clarity to build systems that are resilient, meaningful, and built to last.